policies & etiquette 
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Cancellation Policy & Refunds:

Classes:

  • All sales are final, non-refundable & non-transferrable

  • You must cancel your registration at least 4-hours prior to your class otherwise the late cancellation penalty applies.

    • Late cancellation & No-show penalties:

      • For class pass holders, and drop-ins, late cancellation may result in the loss of the class on your account.

      • For unlimited class holders (memberships, intro offers), late cancellation may result in a $10 fee charged to your account.

  • Class Passes, Drop-Ins and New Student Passes are non refundable, non-extendable, and non transferable. They are subject to expiration limits. Please check your expiration date before and after your purchase.

Workshop, series, or event cancellation:

  • Workshop and series cancellations require a 48 hour email notice before the workshop or series takes place. Cancellation requests with less than 48 hours notice will not be honored unless we can fill your space.

  • Workshop cancellation requests must be requested by email to: info@gracetreestudio.com

  • Absence to a workshop or series is non-refundable.

Refunds due to cancellation by studio:

  • Classes, workshops and events could occasionally be canceled by the studio. If your event is canceled you will be notified by email, and you will receive a full refund.

 

Studio Etiquette & Safety:

  • Arrive prior to the start of class, 10 minutes is advisable.  Arriving too early may require you to wait in the main lobby. The studio doors will be locked once the class has begun.

  • Remove your shoes and leave them in the main lobby.  Your personal belongings can be stored in the cubbies outside of the studio rooms.  GTY is not responsible for lost or stolen items.

  • Use a quiet voice once you step through the doors to the studio rooms. Our walls are not soundproof so this will help reduce disturbance to others in the space.

  • Place your cell phone on silent/airplane mode to not disturb you or your neighbor's practice.

  • Inform your instructor of any injuries you may have, or if this is your first time practicing yoga. 

  • Abstain from wearing perfume or cologne in the space.  This can be disruptive as some folks are sensitive to smells.

  • Help keep our space clean and safe by putting all props away after use.

  • Weapons of any sort are not allowed in the space, or on the premises.